When we need to discuss something which is difficult for us and put it off, we don't realize the COI, the cost of inaction. What is happening in your life that you'd like to eliminate, but cannot because you don't tackle this problematic conversation? It may be differences with a team member or client; the inability to ask for something that would make your business or life more valuable; a loss of self-confidence because you can't overcome this hurdle alone. Take the best step forward for you and your counterparts and apply for your SOS experience today.

Discover the three stories for success
All three are essential and knowing which one to start with will put you on the path to success.

Find the opportunities by listening closely
And once you've understood the other perspective, express yourself in a way that leads you to a deeper understanding.

Co-create the solution that best serves both parties
Take what you've learned so far and use the insights to arrive at a conclusion that satisfies everyone involved.

Plan
- Submit your application
- Upon approval, pay amount due
- Receive an email with introductory material
- Arrange a 30-minute determination call to prepare
- During the call, choose the date for your SOS day (six hours plus breaks as
needed)

Procure
- Meet for our call on zoom
- Co-create your first solution by agreeing on the timing and the cadence for the
day's sessions
- Discover all the insights in these four stages:
Preparation
Stories
Opportunities
Solutions
-Take the time you need to process and reflect on the input and use the time
together to establish your own system to master problematic conversations

Produce
- Review the problematic conversation you choose during the determination call
- Role play this conversation with your guide in a safe haven
- Evaluate your outcome and make adjustments to make your real-life conversation a success

Ponder
Within one month of your call:
-Set up a one-hour appointment to review your conversation
-Discuss any new ideas from the follow-up material
-Make plans for your next steps

"I recently had the privilege to work with Rhonda on a project and my experience was outstanding.
Rhonda is straightforward, organised, honest and warm hearted. She is the consummate professional and anybody working with her, whatever the objective is in very safe hands.
As an expert in communications she really does deliver. She knows exactly how to get the best from people and anyone working with her will find that they are valued and respected.
Rhonda is insightful and will always bring a new perspective to a conversation. I thoroughly enjoyed partnering with her and I wholeheartedly recommend anyone considering the same to take up the opportunity."

Rhonda has brought insights and support to thousands of BEST professionals (business, engineering, science and technology) since 1988.
She supports these clients in becoming more effective and efficient in their communication across cultures. Cultures not only refer to nationalities, but increasingly the differences between various areas within organizations. Her collaboration with her clients saves time, resources and effort and leads to better results and higher success in achieving business and personal goals.